We pledge to deliver your order in the best condition, so if damages happen, do let us no.
Product refunds shall be promptly offered within 5 days from order receipt on condition that:
∙ You discover that there is something wrong with the product, such as packaging damage or a quality issue.
∙ You discover that the product is beyond its shelf life
∙ You discover a missing product from the delivered items
∙ The product is in its original packaging and unused
Returns for perishable products
Unless there’s something wrong with the item, unfortunately, we can’t offer a refund for any perishable items you change your mind about after your delivery.
How do I request a refund?
Make use of our contact details. We treasure feedback and respond as quickly as possible. – Have proof of payment.
– This should be within 3 working days