Terms & Conditions
Introduction:
Welcome to Bakers Boulevard, your one-stop-shop for all your baking needs! We are a family-owned business that has been serving the community for over 7 years. Our passion for baking started in our own kitchen, where we would experiment with new recipes and techniques until we found the perfect balance of flavor and texture.
In 2017, we decided to turn our love of baking into a business and opened up Bakers Boulevard. Since then, we have been committed to providing our customers with the best baking products on the market. From high-quality ingredients to state-of-the-art equipment, we have everything you need to create beautiful and delicious treats.
Our team of expert bakers is always available to answer your questions and offer advice on baking techniques. We believe that baking should be a fun and enjoyable experience, and we want to help you achieve your baking goals.
At Bakers Boulevard, we are dedicated to providing excellent customer service and building lasting relationships with our customers. We believe that baking is a way to bring people together and create memories that last a lifetime. We are honoured to be a part of your baking journey and look forward to serving you for many years to come.
Terms & Conditions
We retain the right, at our sole discretion, to amend the Terms and Conditions at any time, with or without notice to you. Any such changes will take effect when they are posted on the Website, and it is your responsibility to read the Terms and
Conditions each time you use this Website, and your continued use of the Website will signify your comprehension and acceptance to be bound by the most recent Terms and Conditions. You must not use this Website if you do not agree to (or are unable to comply with) any of the Terms and Conditions.
Website Safety
You are prohibited from violating the Site’s security, including, without limitation to,
(a) Accessing data or accounts with no lawful authorization;
(b) Attempting to probe, scan, or test the exposure of a system or network or to breach security or authentication measures without proper authorization;
Bakers Boulevard will investigate such infringements and hold accountable those who are involved. You agree not to use any device, software, or routine to disrupt or attempt to disrupt the proper operation of this Website or any activity taking place on this Website. You also agree not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, but not limited to, browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Website other than the search engine and search agents provided by Bakers Boulevard on this Website.
Registration
You must ensure that the information you submit during registration and at any other time is correct and complete. Please notify us of any changes to your information by updating your personal information so that our records are accurate.
Security and passwords
You will be required to create a password when you register to use the Site. You must keep this password private and not reveal or share it with anybody. You shall be held accountable for all activity and orders that take place or are submitted using your password. If you know or think that someone else knows your password, please contact Customer Service.
Terms of use
The Website is only available to those who may create legally binding contracts under relevant law. Incompetent to contract individuals are not permitted to use the Website. If you are under the age of 18, your parents or legal guardians can transact on your behalf if they are registered users/members. Bakers Boulevard retains the right to cancel your registration and deny you access to the Website if Bakers Boulevard detects any abnormality. You are legally and financially liable for any and all uses of this Website under your username and password, whether or not you actually or expressly allow them.
Persons whose registration has been suspended or revoked by Bakers Boulevard for whatever reason are not permitted to access the Website. Those who choose to visit this Website from locations other than Uganda are responsible for adhering to local laws if and to the extent local laws apply.
Objectionable Material
You acknowledge that by using this Website or any of its services, you may come across content that some may find offensive, indecent, or objectionable, such content may or may not be labeled as such. You agree to use the Website and any service at your own risk, and that Bakers Boulevard and its affiliates shall have no liability to you for anything that may be regarded offensive, indecent, or objectionable to you, to the maximum extent permitted by applicable law.
Product pricing
Bakers Boulevard may make mistakes while delivering product and pricing information. Bakers Boulevard reserves the right, in its sole discretion, to contact you for instructions if a product is offered at an erroneous price or with wrong information due to a pricing or product information error. In order to preserve our position as Uganda’s lowest-cost provider. Prices and availability are subject to change at any time without notice. Furthermore, product descriptions and performance are based on the catalogue and technical material produced by the
manufacturer/agent. As a result, the write-up supplied for each product is not ours and is subject to change without notice.
Communications
You are communicating with us electronically when you browse the Website or send emails to bakersboulevardavenue.com. You agree to receive electronic messages from us. We will communicate with you via email or announcements posted on the Website. You agree that all agreements, notices, disclosures, and other communications sent to you electronically meet any legal requirement that such communications be in writing.
As a customer, you agree and confirm on the following:
- In the event of a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Bakers Boulevard for redelivery shall be claimed from you.
- You will provide correct information requested from your side. Bakers Boulevard reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true, Bakers Boulevard has the right, in its sole discretion to reject the registration and ban you from using the services of Bakers Boulevard.com. That you are transacting through this Website at your sole risk.
Display of products
The colors of our products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Copyright and Trademark
Unless otherwise noted, all contents of the Website are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Bakers Boulevard, or one of its affiliates or by third parties who have licensed their materials to Bakers Boulevard and are protected by the applicable laws.
Indemnity
You agree to defend, indemnify and hold Bakers Boulevard harmless and its affiliates from any claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Website or any breach by you of these Terms and Conditions and/or the applicable laws.
Alteration of the Terms and Conditions
Bakers Boulevard has the right to change the Terms and Conditions of the Website at any time and without previous notice to you. Bakers Boulevard.com always has
the most recent version of the Terms & Conditions available. If the updated Terms and Conditions are unacceptable to you, you should stop using the service. If you continue to use the service, however, you are understood to have agreed to accept and abide by the updated Terms and Conditions of this Website.
Jurisdiction and Governing Law
The Terms and Conditions shall be interpreted in compliance with Ugandan laws and regulations. In any proceedings resulting from the Terms and Conditions, the Ugandan courts will have exclusive jurisdiction.
Privacy policy
Information disclosed to us, by you, in the course of transactions with us will be retained automatically as part of your correspondence and may as a result include special categories of personal data. Further protection and safeguards are placed upon sensitive information we process.
We gather information from you through, for example, the use of our websites, apps, products or services.
Types of data we may process on you includes but is not limited to:
∙ Personal details Name, address, email address, telephone number;
∙ Order details Delivery address, order and delivery times, contact information, complaint / enquiry information, delivery photographs;
∙ Payment details We never store your payment details in full, we only store an encrypted token that represents your payment card;
∙ Account details Identification, purchase history and trends, account activity, log in details; and
∙ Online activity details Details of your operating system, browser software, IP (Internet Protocol) address and Uniform Resource Locator (URL), including the date and time of your visit.
We gather information from you through, for example, the use of our websites, apps, products or services.
We may collect personal details for the following reasons but not limited to;
∙ Telephone marketing to numbers registered on the Telephone Preference Service List;
∙ Automated phone marketing;
∙ SMS reminders concerning deliveries and services;
∙ Direct mail marketing to Customers on the Mail Preference Services List; ∙ Electronic marketing of third party products and services; ∙ Sending push notifications, where your device requests an affirmed action;
∙ Reposting images where Bakers Boulevard is tagged on your own social media;
∙ For use of cookies where consent is required;
∙ To process any personal data for other purposes where your consent has been freely given, specific and informed.
∙ Registering you as a customer;
∙ Providing a service and processing your orders and returns; ∙ Arranging deliveries and collections;
∙ Processing payments and transactions;
∙ To respond to complaints, rights requests and enquiries;
∙ To provide online account management, subscription and related services;
∙ To develop, and provide the most relevant products and services and gain a wider understanding of our Customers;
∙ To develop, and provide the most relevant products and services and gain a wider understanding of our Customers;
Sharing your information
Bakers Boulevard may share personal data or engage with third parties, for example, to meet legal obligations, fulfill contractual terms, or promote our products and services. This maybe done while still ensuring utmost security for the clients’ information.
Third parties may include:
∙ Payment card processors for the purpose of debit//credit card transactions ∙ Post, courier, drivers or other delivery services
∙ Surveyors and researchers;
∙ Web and app designers;
∙ Tax, customs and excise authorities;
∙ Regulators, courts and government agencies;
∙ Web and app designers;
∙ Public agencies, fraud and crime prevention and screening bodies/authorities;
∙ Third parties assisting in the Fulfillment of competition terms and conditions;
∙ IT, information security and facility providers;
Security
∙ We have put in place procedures to deal with any suspected personal data breach, and will notify you and any applicable regulator of a breach when we are legally required to do so.
∙ We make sure staff are trained and rules are in place to make sure that data is used properly.
∙ We have physical protections and digital/electronic systems in place to keep what we hold secure.
∙ When data is moved or transferred, we make sure it’s encrypted (scrambled).
∙ We use computer safeguards such as firewalls and data encryption to keep this data safe when it’s not being moved.
∙ We only allow access to colleagues and trusted partners.
∙ We regularly watch our systems for possible weaknesses and attacks, and we carry out tests (penetration testing) to see what can be improved.
∙ We’ll ask for proof of identity before we share your personal data with you.
NB; if you are not satisfied with our use of your personal data or our response to any request made by you in relation to your personal data, you have a right to make a complaint through our contact information.